I like BlackbaudKnowHow. The blog that consists of many articles on best practise within Blackbaud’s products often inspires me. The posts are written by a lot of different people at Blackbaud with a lot of experience in Blackbaud products. One post written recently,
What Should You Consider When Users Leave?, highlighted what users of The Raiser’s Edge should do when one of their users leaves. (Update Sep 2020 – BlackbaudKnowHow is no longer active. A similar article can be found here)
One issue it does not cover (there are probably many more that were beyond the scope of the article) was what to do about action reminders that have been assigned to a user. The article suggests either deleting the user or changing their name, giving them prefix of “X”. Neither of these solutions help when a user has actions reminders associated with them.
It is possible to go in and change the assignments one by one. It is also very easy to miss them too. It is quiet easy to see what could happen if you miss a reassignment. A major donor who was due to be reminded about their donation is now forgotten about because the reminder instead of going to David goes to “XDavid” who is not longer at your organisation.
Our free plug-in Action Reminder Updater helps solve this problem. Select a soon-to-be ex-user and select a replacement user. Press start and all of the actions will be reassigned to the replacement user. Simple.
I am really excited to release this new version of IDLookup which contains a major new component: IDLookup Search. This allows users to bring the power of IDLookup into day-to-day searching, with a large variety of search fields for looking up constituents on the fly (including those organisations who have yet to upgrade to RE7.92). It also lets you have complete control over your search results using IDLookup’s powerful criteria sets so you can decide how tight your search should be and tweak results based on your business rules.
We think that the new search functionality in 7.92 is really good. We also know that there are some people who have complained that they are not able to control exactly how records are searched. Also there are a load of organizations that, for whatever reason, are unable to upgrade currently to 7.92. This solution gives them the power of IDLookup but for day to day searches.
Check out the screencast for a better overview of how it works.
If you recognise the title of this post then I was inspired by a BlackbaudKnowHow article of a similar name. In that article the author describes the differences between the three terms and how they relate to Blackbaud Enterprise CRM. This is a good overview and works well for Blackbaud Enterprise CRM. However it breaks down when talking about The Raiser’s Edge 7.
Continue reading Customizations, SDKs and API’s, Oh RE
A few days ago I put a question on both Blackbus and the official Blackbaud forums asking if anybody had written a plug-in in C#. I have written a number of customisations in C# (VB.NET is my most common programming language – although I do enjoy using C#) but I had never written a plug-in before. It has always been a web service of application of some kind. I managed to work out how to do it and thought that I would share my solution here. Continue reading A Raiser’s Edge C# Plugin
Most people who regularly read this blog will hopefully (for their sake) never have to encounter this issue that has plagued me ever since I upgraded to Visual Studio 2005 (and then later Visual Studio 2008) and Vista (and then later Windows 7). Working with setup and deployment project is supposed to make life easier but I have had nothing but trouble with them.
Continue reading Visual Studio Setup and Deployment issue on Windows 7 and Vista Solved
I have covered this a couple of time before (hence the more and more obscure title) in various posts; here and here but I have been preparing IDLookup for install on Blackbaud’s OnDemand hosting service. Among several requirements is the fact that you have to install the plug-ins manually and not through an installer.
Continue reading Installing a plug-in more manually than previously
This question has been eating away at me for ages. When you go to the Plug-ins module in The Raiser’s Edge and see the various plug-ins installed I often wonder is there any kind of order to them. Some of them appear to be in alphabetical order but then one will sneak up on you and mess up the theory. They are not in date installed order as you often get the Blackbaud plug-ins coming in the middle. The only one common theme is that the .NET plug-ins appear to come last. Come on Blackbaud what’s the deal here? I need to know!
A while back I wrote a post about how to install a .NET plugin. Since writing that post I now almost always use Windows installer to install my plugins but every so often they do not install I have not been able to work out why. Today though I think I cracked it.
Continue reading Installing a .NET plugin revisited
A few days shy of the end of the year, I hearby present to you the top visited plugins of 2008 (unless of course there is a sudden rush on any of them before midnight in which case the list will be adjusted accordingly). This list is based on the top number of clicks through to the more information about each plug-in supplied by each plug-in author.
Blackbaud NetCommunity Integration
Bank Checker Solution
Clear Invalid Spouse IDs
Constituent Document Linker
Code Insert Custom Part
Convio DataSync Connector RE
Action Reminder Updater
Thank you to all that have added to the directory during the year and to those that have rated the plug-ins.
Thank you to all of you who came along to my presentation at the Blackbaud European Conference. If you are coming to this site because of the conference then welcome.
As promised here is my presentation to download. Feel free to explore this blog or browse through the plugins on zeidman.info.
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