Strong words and the last thing I want to do is to upset too many people. I really do love Blackbaud applications and some of the people that I come across in that company are really talented and inspiring. However Blackbaud Hosting has to be the antithesis of that. Continue reading I love Blackbaud. I dislike Blackbaud hosting→
If you recognise the title of this post then I was inspired by a BlackbaudKnowHow article of a similar name. In that article the author describes the differences between the three terms and how they relate to Blackbaud Enterprise CRM. This is a good overview and works well for Blackbaud Enterprise CRM. However it breaks down when talking about The Raiser’s Edge 7.
Fundraising UK are reporting that Blackbaud have released a new version of The Raiser’s Edge. This is clearly not the new version that very many people have been waiting for. It is not RE8 nor is it on the Infinity platform. It does appear to be useful however for those organisations that want an enhanced, internet aware version of The Raiser’s Edge. The Raiser’s Edge (i) as it has being called (more details on Blackbaud’s site) is a new hosted package that incorporates a web presence as well as donor maintenance application.
As this new product has just been released, it is hard to imagine that Blackbaud will be announcing RE8 on the Infinity platform any time soon. Combine this with the fact that no major enhancements to The Raiser’s Edge version 7 application are expected, many organisations are surely feeling frustrated by Blackbaud’s apparent inertia. I have worked with Enterprise CRM and know how far advanced that application is from the existing version of The Raiser’s Edge. I have said on numerous times that it is worth wait and I still think it is. The question is how long will others hold out. An organisation that is thinking of upgrading functionality will not wait forever for Raiser’s Edge on Infinity and will certainly be tempted to look elsewhere.
I am sitting in the plane on my way back to the UK following the Blackbaud conference in Washington DC. There were no new announcements about the generation eight products (few seem to refer to it as The Raiser’s Edge 8), no new major applications and no new major personnel changes (that I was made aware of). However there was a new branding. The new logo should represent a more open Blackbaud. At first I was unsure about the design. It seemed somewhat cartoon like but now it has grown on me. To put the record straight the tag-line is not as in this post’s title but rather “Your purpose -> Our passion”. I ought to remember it. The free WIFI from Blackbaud at the conference used this as the username and password. Instead I managed to use each permutation available. If we take this tag-line at face value what can we expect?
If you don’t receive my somewhat irregular newsletter (and you can sign up for it here if you want…) then you will, perhaps not have heard that I will be speaking in both London and Washington DC over the next couple of weeks.
I shall be speaking on the differences between customisations on the Infinity platform versus those on The Raiser’s Edge platform. I have a several customisations created for the conferences one of them an integration with Mailchimp, the email delivery provider. The session is not going to be technical (there will be no code) so it is open to everyone. If you are going to be at either of the conferences then it would be great to meet you.
I am looking forward to some exciting announcements from Blackbaud. Here are a couple of my predictions:
A public, free, release of the Blackbaud Enterprise CRM SDK
The dropping of the name “Raiser’s Edge” in favour of “Blackbaud CRM”
Free iPads for all the speakers! (possibly wishful thinking but it may come true)
A while ago Blackbaud released Blackbaud Enterprise CRM. For me as an observer of all things Blackbaud related I don’t remember exactly when BBEC was released. There was no big announcement but instead there were small releases of information over an extended period of time. First it was snippets of information about the Infinity platform, then announcements that various organisations had selected BBEC and then finally mutterings of information about RE8. The gradual increase of information about the product range has, over time, increased the expectations of Blackbaud’s customers towards the release of RE8. This was no bad thing. Such releases of information, whether officially from Blackbaud or just speculation from within the community creates a buzz around the product. (Such a model has worked wonders for each of Apple’s releases). Unfortunately buzz can lead to hype which can lead to frustration. RE8 has this mythical quality about it. While most people realise that it is more than just vaporware (given the release of BBEC) there is nothing, as yet, tangible. Continue reading RE8 and the risk for Blackbaud→
I have covered this a couple of time before (hence the more and more obscure title) in various posts; here and here but I have been preparing IDLookup for install on Blackbaud’s OnDemand hosting service. Among several requirements is the fact that you have to install the plug-ins manually and not through an installer.
After dispelling the myth that you do not need to buy the Blackbaud API module for The Raiser’s Edge in order to work with customisations (you can run a plug-in), I usually get asked well what are the disadvantages of using a plug-in? I normally say that one of problems with a plug-in is that somebody has to press the “start” button. I recently found a solution to this. Continue reading Scheduling a plug-in→
I wrote some code for a client a while back and tested it thoroughly and everything worked fine. There was somewhat of a delay before the client was due to implement it and when they ran the application it crashed at the beginning. After some investigation we worked out what was going on. The code gathered together a collection of constituents that had two constituent codes. Only now one of them was no longer in The Raiser’s Edge. Continue reading Crash when Filtering on Missing Constituent Codes→
Zeidman Development are proud to release the first customisation for Blackbaud Enterprise CRM on the Infinity Platform. Google Calendar Integration for BBEC allows users to save events and have them published to their Google calendar. This first release is relatively simple as it only allows for new events to be published. The source code for this can be found on Zeidman.info. If you don’t feel inclined to compile and install the source code then check out the screen cast below for more information.
For those of you still on Raiser’s Edge 7 (don’t worry you are in the vast majority at the time of writing) Zeidman Development is also pleased to release a Google Calendar Integration plug-in for The Raiser’s Edge. See here to download and look at the screencast below for an overview.
Coming soon the Google Calendar Integration Pro which will include the integration of participants from your calendar to The Raiser’s Edge event and vice versa.